White Carbon - Terms of Use

Welcome to White Carbon (www.whitecarbondxb.com). By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully.

1. Acceptance of Terms

These Terms of Use ("Terms") govern your use of the White Carbon website ("Website") and its associated services, including our bidding application ("Application") for various industries such as rough diamonds, natural diamonds, jewelry, art, valuables, and antiques (collectively, "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Description of Services

White Carbon provides an online platform for bidding and transactions related to high-value items. We facilitate auctions and provide related services to users in various industries. We reserve the right to modify or discontinue any part of our Services at any time without notice.

3. User Accounts

  • Registration: To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Eligibility: You must be at least 18 years old to use our Services. By registering, you represent and warrant that you meet this age requirement.
  • Account Termination: We reserve the right to suspend or terminate your account at our discretion, without notice, for any reason, including but not limited to, violation of these Terms.

4. Bidding and Transactions

  • Binding Bids: All bids placed on our platform are binding. You are obligated to complete the transaction if you are the winning bidder.
  • Auction Rules: Each auction may have specific rules and conditions. You agree to comply with these rules.
  • Payment: You agree to pay all fees and charges associated with your transactions, including applicable taxes.
  • Item Condition: White Carbon does not guarantee the condition or authenticity of items sold on our platform. Descriptions and representations are provided by sellers.
  • Dispute Resolution: Disputes between buyers and sellers must be resolved directly between the parties. White Carbon may provide assistance but is not obligated to resolve disputes.
  • Verification: White Carbon reserves the right to verify the authenticity and value of items prior to listing.

5. Fees and Payments

  • Service Fees:White Carbon may charge fees for using our Services, including transaction fees, listing fees, and subscription fees.
  • Payment Processing:We use third-party payment processors. You agree to comply with their terms and conditions.
  • Fee Changes:We reserve the right to change our fees at any time. We will provide notice of any fee changes.

6. Intellectual Property

  • Ownership: White Carbon owns all intellectual property rights in the Website and Services, including trademarks, copyrights, and patents.
  • User Content: By uploading content, you grant White Carbon a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute your content.
  • Restrictions: You may not copy, modify, or distribute any content from our Services without our express written permission.

7. Prohibited Conduct

You agree not to:

  • Use our Services for any unlawful purpose.
  • Impersonate any person or entity.
  • Post or transmit harmful or offensive content.
  • Interfere with the operation of our Services.
  • Engage in fraudulent activities.
  • Manipulate the bidding process.
  • Upload counterfeit items or items that infringe intellectual property rights.
  • Use automated systems to access our Website.

8. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free, or secure.

9. Limitation of Liability

White Carbon shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services. Our total liability shall not exceed the amount you paid to us.

10. Indemnification

You agree to indemnify and hold White Carbon harmless from any claims, damages, or expenses arising from your use of our Services or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates.

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved through arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC).

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Website. Your continued use of our Services constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

White Carbon

The Citadel Tower​10, Marasi Drive street​29 Floor, Office 2907. 24758 86467. Business Bay, Za'abeel, Dubai, Dubai